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Documentation Index

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Enterprise procurement teams do not adopt software one screen at a time. They adopt an operating model: who owns the tender file, who may see commercial data, who signs off technical scores, how clarifications are controlled, and what evidence the award committee receives. This guide is the recommended rollout path for owners, main contractors, PMCs, and enterprise procurement teams running multi-package tender programs.

Start with the operating model

TruBuild is organized around the way tender teams already work:
TruBuild layerEnterprise meaningTypical owner
OrganizationThe legal entity or business unit using TruBuildProcurement director or system admin
ProjectA capital project, development, or procurement programProject procurement manager
PackageA tender package inside the projectPackage lead or package manager
AssetA priced scope split used for commercial comparisonCommercial lead or cost manager
RoundA locked analysis snapshot for a submission or clarification cycleCommercial or technical evaluation lead
AwardThe final package decision and supporting rationaleProcurement lead and award committee
Most enterprise clients create one project per development or capital program, then one package per tender package. Each package carries its own contractors, commercial weighting, technical weighting, documents, commercial rounds, technical rounds, pre-tender queries, and award decision.
1

Create the organization

Configure the organization name, administrator users, seat limit, feature entitlements, and SSO if your workspace uses single sign-on.
2

Create the first project

Use a real tender program, not a demo workspace. Pick the country and confirm who is allowed to see project-level data.
3

Define packages and award weightings

For each package, set the technical/commercial weighting and add at least two contractors. This creates the common decision frame before documents arrive.
4

Assign teams by discipline

Add procurement leads, commercial team members, technical team members, and viewers at the project or package level. Keep commercial and technical access separate where governance requires it.
5

Upload controlled documents

Upload the issued RFP, BOQ, PTE, technical submissions, commercial submissions, and clarification responses into the relevant package areas.
6

Run one package end to end

Complete one package-level commercial round, one package-level technical round, the query tracker, and an award decision. Use this package as the template for the wider rollout.

Team design

For a high-value package, start with this structure:
TeamTruBuild accessMain responsibility
Procurement managerproject_lead or package_leadOwns the process, timetable, award recommendation, and final package record
Commercial evaluation teamcommercial_lead or commercial_teamUploads BOQs, runs commercial rounds, reviews pricing anomalies, prepares commercial clarifications
Technical evaluation teamtechnical_lead or technical_teamUploads proposals, manages criteria, reviews AI-drafted scores, prepares technical clarifications
Owner representativesproject_viewer or package_viewerReviews status, award evidence, and decision trace without changing evaluator work
External advisorsPackage-scoped roleReviews only the package or discipline they are engaged to support
TruBuild administratorowner or adminManages organization membership, feature access, and enterprise configuration
The implemented role model is intentionally simple: organization roles are owner, admin, and member; project and package roles then determine whether a person has full, commercial, technical, viewer, or no access to a specific tender area.

Procurement stage gates

Use TruBuild rounds and exports as evidence at each stage gate:
Stage gateEvidence to prepare in TruBuild
Tender launchPackage setup, contractor list, weights, document register, assigned team
Initial compliance checkUploaded submissions, missing-document list, query tracker, parsing status
Commercial evaluationCommercial comparison round, pricing anomalies, unpriced items, commercial PTC list
Technical evaluationCriteria, technical round, reviewer overrides, low-confidence or disputed scores
Clarification cycleIssued PTCs, bidder responses, round-to-round changes, carry-forward decisions
Award recommendationTechnical and commercial rankings, selected contractor, award comments, audit trail

Success metrics

Track rollout with operational metrics, not vanity usage:
MetricWhy it matters
Submission completenessShows whether contractors returned usable documents before analysis starts
Auto-extraction successMeasures how much manual cleanup the commercial and technical teams face
Clarification turnaroundShows whether PTCs are being answered quickly enough for the award timetable
Override rateHigh override rate can indicate poor documents, vague criteria, or evaluator calibration issues
Round cycle timeMeasures time from document receipt to review-ready commercial or technical outputs
Award evidence completenessConfirms the committee has scores, comments, queries, and final rationale in one place

Enterprise launch checklist

  • Confirm package naming conventions.
  • Agree when a commercial round or technical round is considered review-ready.
  • Decide who may approve final commercial and technical outputs.
  • Decide who can mark a package as awarded.
  • Add procurement leads at project level.
  • Add commercial and technical teams at package level where separation is required.
  • Add owner-side reviewers as viewers.
  • Scope external advisors to the minimum package and discipline.
  • Require Excel BOQ submissions wherever possible.
  • Require one contractor folder or upload set per bidder.
  • Keep RFP, PTE, submissions, and PTC responses in their correct workflow areas.
  • Avoid scanned PDFs unless OCR has been applied.
  • Export commercial comparison.
  • Export technical report or score table.
  • Export or summarize open and closed clarifications.
  • Record award comments against the selected contractor.

Next

Evaluation governance

Set up controls for commercial and technical evaluation teams.

Roles & permissions

Map enterprise roles to TruBuild access levels.